Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible. Orders are typically dispatched the same day or within 24 hours of purchase, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a confirmation email with any available shipping or tracking information.

Please note that delivery times may vary depending on your location and the shipping service used. While we always aim to ensure prompt dispatch, we cannot guarantee delivery times once the parcel has been handed over to the courier.

It is the customer’s responsibility to ensure that the shipping address provided at checkout is correct. We cannot be held responsible for delays or lost parcels caused by incorrect or incomplete addresses.

If you have any questions regarding your order or delivery, please contact us at ktanofficial@hotmail.com, including your order number so we can assist you as quickly as possible.